SUGAR LAND • PEARLAND • KATY • HOUSTON
Expert Insurance Claims Help
for Roof Damage
We've processed 5,000+ roof insurance claims with 95% approval rate. Full claim management from documentation to completion. You pay only your deductible - we handle everything else including paperwork, adjuster meetings, and supplement negotiations.
Why 5,000+ Homeowners Trust Our Claims Help
We know exactly how to get your claim approved
95% Claim Approval Rate
Over 15 years and 5,000+ claims, we've achieved a 95% approval rate across all major carriers - State Farm, Allstate, USAA, Farmers, Nationwide, Liberty Mutual, Progressive. We know what documentation works, what language to use, and how to present damage so adjusters approve claims.
Expert Supplement Writing
Initial adjuster estimates are often too low - missing hidden damage or using outdated pricing. We've written thousands of successful supplements explaining why additional work is necessary. This is where experience matters - we know how to justify additional scope professionally and effectively.
Direct Adjuster Coordination
We meet with your adjuster on-site, walk them through damage, and point out issues they might miss from ground-level photos. Our Haag Certification and 15-year track record means adjusters take our findings seriously. This often makes the difference between partial and full approval.
All Major Insurance Companies
We work with every major carrier and understand each company's specific requirements. State Farm wants documentation one way, USAA another, Farmers has different claim thresholds. We know these nuances from processing thousands of claims - you don't have to learn them the hard way.
Direct Billing - You Pay Deductible Only
Once approved, we bill insurance directly for the approved amount. You pay only your deductible. No surprise costs, no fighting for reimbursement, no complicated paperwork. We handle all billing and follow-up with your insurance company so you don't have to.
No Claim = No Work = No Cost
If insurance denies your claim (rare with proper documentation), we don't proceed with work - you're not stuck with bills. We're confident in our 95% approval rate, but we don't force homeowners into paying if insurance says no. Fair and honest is how we've built 15 years of trust.
Our Insurance Claims Process
From damage discovery to check in hand - we handle every step
1
Documentation & Filing
We inspect your roof, document all damage with hundreds of photos, correlate damage to weather events using NOAA data, and prepare a comprehensive claim package. We help you file or file on your behalf (with authorization). This thorough documentation is why our approval rate is 95%.
2
Adjuster Meeting & Advocacy
When the adjuster visits, we're there to meet them, review our findings, and ensure nothing is missed. We point out damage from proper vantage points (adjusters sometimes only photograph from ground level). Our Haag Certification and experience means they listen to our professional assessment.
3
Supplement Negotiation
If the initial estimate is insufficient (common - they often miss hidden damage or use low pricing), we write detailed supplements with photos and justification. For example, if underlayment is compromised or decking shows impact damage, we document why that additional work is necessary and covered under policy terms.
4
Repair & Final Payment
Once fully approved, we complete all repairs using insurance-approved materials and scope. We handle permits, inspections, and warranty registration. Insurance pays us directly minus your deductible. You get a new roof, insurance handles the cost, and we manage everything in between.
Successful Insurance Claims - Houston Metro
Real claims we've processed for Houston homeowners
Claim Documentation - Missouri City
Adjuster Coordination
Claims Assessment
Successful Claim - New Roof
Complete Restoration - Sugar Land
Quality Results - Houston Area
Get Expert Insurance Claims Help
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Insurance Claims Help FAQs
Get answers to common questions about the insurance claim process
How do you help with insurance claims?
We provide full-service claim assistance: 1) Document all damage with photos and reports that meet insurance standards, 2) Help file your claim or file on your behalf with authorization, 3) Meet with your adjuster on-site to ensure thorough inspection, 4) Write supplements if initial estimate is too low, explaining why additional work is covered, 5) Handle all communication and paperwork with insurance, 6) Complete approved repairs and bill insurance directly. You pay only your deductible. We've done this 5,000+ times over 15 years - we know what works.
What if my claim gets denied?
First, denials are rare with proper documentation - our 95% approval rate proves that. But if denied, you have options: 1) Request re-inspection with different adjuster (sometimes first adjuster misses damage), 2) We can provide additional documentation supporting your claim, 3) Hire public adjuster (they take 10-15% but fight for you - worth it for large claims), 4) File complaint with Texas Department of Insurance if denial seems unfair. Most important: If denied, we don't force you into paying for work yourself. We're confident in our documentation, but we don't stick homeowners with bills if insurance says no.
Do you charge for insurance claim help?
No separate fee for claim assistance - it's included in our service. Here's how it works: If your claim is approved, we complete the repairs and bill insurance directly. You pay your deductible, insurance pays us the approved amount. Our price is based on the insurance-approved scope and pricing (Xactimate estimates). If your claim is denied, we don't proceed with work and you owe nothing for the claim assistance. This model works because our 95% approval rate means most claims succeed. We don't need to charge upfront because we're confident in getting claims approved.
How long does the insurance claim process take?
Typical timeline: Claim filed within days of damage discovery. Adjuster visit scheduled 1-2 weeks later (longer after major storms - Hurricane Harvey adjusters took 4-6 weeks due to volume). Initial decision 1-2 weeks after adjuster visit. If supplements needed, add 1-2 weeks for negotiation. Once fully approved, repairs completed in 1-3 days. Total: 4-8 weeks under normal conditions, 8-12 weeks after catastrophic events when everyone files claims simultaneously. We stay in constant communication pushing the process forward at every step. The hardest part is usually waiting for adjuster availability during peak storm season.
What insurance companies do you work with?
We work with all major carriers and have processed 5,000+ claims across: State Farm (our most common - 1,200+ claims), Allstate (800+ claims), USAA (600+ claims), Farmers (500+ claims), Nationwide (400+ claims), Liberty Mutual, Progressive, Travelers, Chubb, and many others. Each company has slightly different requirements and processes - State Farm wants documentation one way, USAA prefers another format. We know these nuances from years of experience. Even smaller regional carriers - we've likely worked with them. If you have an obscure insurance company, we can still help; the core claim process is similar across all carriers.