We Handle Everything: Inspection → Filing → Approval → Repair
Free inspection, no out-of-pocket until approved
We've helped 500+ Houston homeowners get their USAA roof claims approved
Our team knows USAA's approval process inside and out. We speak their language and document damage exactly how adjusters need it.
No paperwork hassle for you. We prepare and submit all claim documents, photos, and estimates directly to USAA.
We coordinate and attend the USAA adjuster inspection on your behalf, ensuring all damage is properly documented.
If USAA's initial estimate is too low, we file supplements to get you maximum coverage. We fight for every dollar you deserve.
Once approved, we bill USAA directly. You only pay your deductible—no upfront costs, no surprises.
All repairs come with our 10-year workmanship warranty on top of USAA's coverage. Your roof is protected long-term.
From damage to approved repair in 5 simple steps
Call us at (832) 639-4450 or fill out the form above. We'll schedule a comprehensive roof inspection within 24 hours. Our experts document all storm damage with professional photos, measurements, and detailed notes—exactly what USAA needs.
Our claims specialists prepare and submit all necessary paperwork to USAA. We include detailed damage reports, photo documentation, cost estimates, and supporting evidence. You don't lift a finger—we handle the entire filing process.
When the USAA adjuster comes to inspect your roof, we're there with you. We ensure they see and document all damage properly. Our experience with 500+ claims helps maximize your coverage from the start.
If USAA's initial estimate doesn't cover all necessary repairs, we file supplements with additional evidence and documentation. We negotiate on your behalf to get you the maximum coverage you're entitled to under your policy.
Once USAA approves your claim, we complete all repairs using premium materials and expert craftsmanship. We bill USAA directly—you only pay your deductible. All work is backed by our 10-year warranty.
Answers to the most common questions about USAA roof claims in Houston
Yes, USAA typically covers roof damage from covered perils including hail, wind storms, falling trees, and fire. However, normal wear and tear or lack of maintenance is usually not covered. USAA policies in Texas generally include wind and hail coverage, which are the most common causes of roof damage in Houston. Your coverage depends on your specific policy terms and the cause of damage. We provide free inspections to determine if your damage qualifies for a USAA claim.
You should file your USAA roof claim as soon as possible after discovering damage. While Texas law doesn't specify a strict deadline, USAA policies typically require prompt notification. Waiting too long can result in claim denial, especially if additional damage occurs due to delayed repairs. Most Houston homeowners file claims within 1-2 weeks of a storm event. We recommend calling us immediately after a storm for a free inspection—we'll document the damage while it's fresh and help you file your claim promptly.
USAA will pay for full roof replacement if the damage is severe enough to warrant it, typically when 40% or more of the roof is damaged or if repair would cost more than 50% of replacement value. For hail or wind damage in Houston, if multiple sections are affected and repairs wouldn't restore the roof to pre-loss condition, USAA often approves full replacement. The adjuster determines this based on industry standards and policy terms. Our experience with 500+ USAA claims helps us document damage effectively to maximize your coverage. If you're eligible for replacement, USAA pays actual cash value initially, then recoverable depreciation after work is completed.
USAA roof deductibles in Houston typically range from $1,000 to $5,000, but this varies by your specific policy. Some policies have percentage-based deductibles (1-2% of dwelling coverage), which means a $300,000 home with 1% deductible would have a $3,000 deductible. Wind and hail deductibles may differ from your standard deductible. Check your USAA policy declarations page for your exact deductible amounts, or call us and we'll help you understand your coverage. The deductible is the only out-of-pocket cost you'll pay—USAA covers the rest of approved repairs.
USAA roof claims in Houston typically take 7-21 days from filing to approval, depending on storm activity and adjuster availability. During major storm events, processing may take longer due to high claim volume. Once we file your claim, USAA usually schedules an adjuster inspection within 3-7 days. After inspection, you'll receive an initial estimate within 3-5 business days. If supplements are needed, add another 5-10 days. We expedite this process by providing complete documentation upfront and coordinating directly with USAA adjusters. Emergency tarping and temporary repairs can often begin immediately while the claim is processed.
Let our experts handle your claim from start to finish. Free inspection, no out-of-pocket until approved.
⭐⭐⭐⭐⭐ 4.9 Rating | 500+ USAA Claims Approved | Houston's Trusted Contractor